Refund Policy

Last Updated: October 31st 2024

Overview

At Krack AI, we are committed to providing high-quality AI-based interview preparation tools. We offer a refund policy to ensure customer satisfaction under specific conditions.

1. Eligibility for Refunds

Subscription Services14-day window

Refunds for subscription-based services are only eligible if requested within 14 days of the initial subscription purchase and if less than 20 percent of the services were used.

One-time Services

One-time purchases are non-refundable unless an error occurred on our part, such as technical issues preventing access to purchased content.

2. Refund Process

  1. 1Contact us at info@krackai.com
  2. 2Include your order details
  3. 3Explain your reason for the request
  4. 4Wait for review (up to 7 business days)

3. Refund Exceptions

  • Services already consumed
  • Detected misuse of services
  • Transaction fees
  • Bank charges
  • Taxes

4. Policy Changes

Krack AI reserves the right to modify this Refund Policy. Updates will be posted on this page, so please review it periodically for any changes.

Need Help?

For refund-related questions, contact our support team at info@krackai.com